FAQ

Frequently Asked Questions
  • All
  • About Us
  • Cancelation & Refund
  • Delivery & Shipping
  • Payment
  • Warranty

Why choose Egywatch?

Selling watches is a matter of trust. Our team consists of the most qualified and highly-skilled watch professionals in Egypt; we want to make your life easier, by offering you the widest variety of world-class timepieces, in the comfort of your own home, with excellent quality service and fast delivery right to your doorstep. All our watches are fully authentic and come with their box, papers and a two- year official warranty from the official exclusive agent.

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Can I see the watch before I buy it?

No, once your order is made it will arrive to you in a sealed parcel bag that only you may open. If for any reason, you are not happy with your purchase, you may exchange or return it as specified in our “Claim and Return” policy.

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Where is the service center?

Your service center is specified according to your watch’s brand; please review our “Claim and Return” page to find out which service center your watch belongs to!

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Can I exchange or return my Egywatch?

Yes. Please review our “Claim and Return” page to learn about our exchange/return policy.

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How can I pay for my order?

You can pay by credit/debit card on our website when making the purchase, or you can choose to pay by cash or credit upon delivery at your doorstep!

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How long does it take to deliver my order?

Your order will be delivered to your doorstep within 2-3 days from the time of purchase. You may, also, track your order by clicking on the “CHECK DELIVERY STATUS” button on the top-right header of the website, or by reaching out to us on the “Contact Us” page.

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Does my Egywatch come with a repair warranty?

Yes. Your watch will come with a two-year official warranty from the brand’s official exclusive agent. You may repair your watch, free of charge, at anytime within the two-year period at the agent’s service center. Please review our “Claim and Return” page to find out which service center your watch belongs to!

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Are all watches original and authentic?

Yes. All products we offer are supplied to us directly from the brand’s official exclusive agent, with their box, papers and a two-year official warranty, and are kept at our warehouses until purchased.

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